M & T Event Entertainment’s Code of Assurance
Hiring a DJ can be a scary thing. Trust is very important when choosing someone to be in charge of your special day. That is why we offer our code of assurance:
1. Your DJ will be the DJ that you were promised. Only acts of God such as floods, earthquakes, etc. will keep us from performing. We offer a full calendar year to schedule a new date. We are not a talent agency. There is never a bait and switch.
2. Planning to help you, not only with the music selections but to also help you with planning your event with unlimited phone and e-mail consultations and 24/7 access to our online planners. Even though it may seem that you are only booking M & T Event Entertainment for 3 to 6 hours, in reality, we log 15-30 hours or more of planning for your special event.
3. Coordination for your event in conjunction with your other professionals. This means you can rest assured that everyone, from your Photographer, Videographer, Caterers, etc., will be on the same page during your special event.
4. Attire is properly represented for your event. You have the choice of our attire, from casual to full-formal, we will be dressed to fit your event.
5. Performance at the venue to perform on the day and hours stated on your contract. With the exception of any Acts of God such as floods, earthquakes, etc. prevent us from performing. We will arrive at your event at least 2 hours before the agreed start time.
6. Formal Songs for your formal dances and other special dances as long as we are given the list 2 weeks prior to your event and the songs are commercially available. If there is a song that is unavailable commercially and you can provide the song to us prior to your event in mp3 format, we will be glad to accommodate your request for that as well.
7. Sound System assures equipment will be professional grade and not home stereo equipment.
8. Our conduct assures professional, courteous conduct and interaction with you and your guests during your event. We do not drink alcoholic beverages at your event and you will hear no foul language from our voices.
9. Direction from you, including but not limited to volume adjustment and music content.
10. Back Up Equipment available at your event. M & T Event Entertainment uses professional sound and dance lighting and we guarantee to always have backup equipment at your event, just in case of any malfunction.
11. Requests are possible as long as we are given your requests list 2 weeks prior to your event and your requests are commercially available and radio-edited. If you have requests for songs that are unavailable commercially, and you can provide them to us prior to your event in mp3 format, we will be glad to accommodate your requests for those as well. We will also be happy to play requests for your guests if approved by you.
12. Music assures to only play clean radio-edited music free of all foul language. You are free to submit play lists and DO NOT PLAY lists
This is not just a sales pitch. We will always take responsibility for something that is within our control.
M & T Event Entertainment’s Beliefs
In listening. We know that you have a lot to say.
That no event should ever have to be the same as any other event. Your guests will love it!
That everyone deserves to be our best work. Be our Mona Lisa.
Asking why. Every choice has a story behind it. Tell us why.
Using our knowledge and experience to create a positive impact for you and your guests. This creates the memories that you will remember for the rest of your life.
You can have fun planning an event. Grab some margaritas and cut loose!
You have every right to be a guest at your own event. Enjoy yourself.
The best ideas always come from you. We can’t wait to hear them.
It’s okay to change your mind. After all, it’s your day.
We should work with you, not for you. Let’s get to work.
Showing up, spinning tunes and making announcements is only a small part of what we do. A very small part.
Our music should be obtained legally. We sleep well at night.
We should be a legal entity (licensed and insured). No fly-by-night operation here.
We believe in always arriving early to any event. Better late than never doesn’t work in this business.
Consuming alcohol during our performance leads to poor decisions, so we choose not to. Go ahead..you can have ours.
No profanity or inappropriate content should ever come from our music selections or while we are on the microphone. Grandma will be so proud…
Our employees should represent the same professionalism and conduct that we demonstrate. I shall call him….Mini-me.
We deserve to make a fair and honest profit based on our talent and experience. Contrary to popular belief, it takes money to run a business.
Doing things the right way, not the easy way. It’s not easy but we wouldn’t have it any other way.
Owning the results of the decisions we make.
Saying “We are sorry” when we make mistakes. Shocking, I know.
Taking full responsibility for things that are in our control. The buck stops with us.
Saying ‘Please’ and ‘Thank you’ and ‘Sir’ and ‘Ma’am’. There is always room for respect.
We should never, ever stop learning. Ever.
Knowing what others don’t so that we can do what others can’t. Go ahead…put us to the test.
It isn’t bragging if it’s true. Is that wrong?
The power of fuzzy kittens. They’re so fluffy!